Privacy Notice
Website privacy, analytics, cookies, and business contact handling.
What This Notice Covers
This Privacy Notice describes how CatOps handles information submitted through cat-ops.com, demo requests, newsletter forms, support conversations, product evaluation, onboarding, and use of the CatOps service. Client operational records inside a workspace are also governed by the applicable customer agreement and administrator settings.
Information CatOps Collects
CatOps may collect business contact details, company information, request notes, account and authentication details, support communications, billing and subscription records, and operational records that authorized users enter into the service. The public website also records privacy-conscious first-party analytics events such as page path, anonymous session identifier, referrer host, browser family, device class, and timestamp, and may use Google Analytics to understand public-site traffic.
How CatOps Uses Information
CatOps uses information to respond to inquiries, schedule walkthroughs, provide and secure the service, support users, administer subscriptions, troubleshoot reliability issues, improve product workflows, prevent abuse, and maintain required operational evidence.
Cookies And Analytics
The public marketing site does not require advertising cookies. CatOps first-party website analytics are session-scoped and honor Do Not Track. The public marketing site may also use Google Analytics, which can set measurement cookies and process visitor information under Google's terms. CatOps does not store raw visitor IP addresses or full user-agent strings in its first-party website analytics. Essential authentication cookies may be used when a user signs in to the app.
Sharing
CatOps does not sell personal information. Information may be processed by service providers that support hosting, authentication, communications, payments, analytics, security, and customer support; disclosed to the customer workspace administrator that controls the applicable account; or disclosed when required by law, security, rights protection, business transfer, or authorization.
Retention And Security
CatOps keeps information for as long as needed for the service, support, security, legal, billing, audit, and operational purposes. CatOps uses administrative, technical, and organizational safeguards, but no service can guarantee perfect security.
Choices And Requests
Users may opt out of marketing messages without affecting operational messages. Depending on location and applicable law, a person may request access, correction, deletion, restriction, portability, objection, or appeal. CatOps may verify identity and authority and may direct workspace-controlled requests to the applicable customer administrator.
This website notice is informational and does not replace a signed subscription agreement, order form, data processing addendum, or customer-specific privacy terms. Commercial privacy terms remain subject to business and legal review.